1. YDC Product Troubleshooting Guide
  2. YDC Product Troubleshooting Guide
  3. mylife Digital TSG

YDC Product Troubleshooting Guide : mylife App

Created by Wenger, Severin (WESE2), last modified on 26.07.2024

  • Bolus Delivery Confirmation Buttons not visible on Apple iOS
  • 5029 - INSTALLING APP
  • F106/A341 - Switch from Dexcom G6 App to mylife App
  • F107 / A347 - Missing data due to Battery Optimization“ Settings on Android and Samsung
  • F120 / A337 - Refresh of bolus delivery screen deletes user input
  • How-to: reinstallation of mylife App
  • No CGM data synchronised to a caregiver's mylife App profile
  • Wifi blacklisting: importing data from pump 1.5.x cannot be concluded

Document generated by Confluence on 09.12.2024 11:18

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