YDC Product Troubleshooting Guide : 232 - PAIN OR DISCOMFORT

Problem

Pain when needle is inserted or discomfort during use.
If off-label insertion site is indicated, remind the patient of the approved site(s) and that if placed in other areas, the Dexcom System may not function properly. Document this education in the Discussion/Resolution section.

Questions to be asked

N/A

Questions to be documented

232.1 When did pain or discomfort occur?

Actions

1. Record answer.
   a. If during use, advise the patient to wait and see if symptoms subside. If they do not, the patient should remove the sensor.
   b. Painful insertion at insertion site can be normal-allow patient to wait to see if symptoms subside. If symptoms do not subside, patient should remove the sensor.

Avoid inserting the sensor in areas that are likely to be bumped, pushed or compressed or areas

Images

Reasons behind