Complaint documentation
For this complaint code, please obtain the following:
- Data
- RGA (Return Goods Authorization)
Sensor complaint documentation
For this complaint code, please obtain the following:
- n/a
Problem
Not enough details are known to select a specific code. Often associated with emails or voicemails without complete information.
Document as much detail as possible.
Questions to be asked
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Questions to be documented
096.1 Why can’t a code be determined?
Actions
1. Choose one of the following:
a. Couldn’t determine code after due diligence complete
b. Patient does not recall details of issue
c. Patient refuses to provide issue details
b. Lost communication with reporter
Follow diligence attempts and requirements
Use your resources to research to help determine a code
Images
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Related issues
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Issues with same labels
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